Privacy Policy
Last Updated: January 2026
1. Introduction
Rally Assist ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, vehicle details, and location information when you request our services.
- Service Information: Details about the services you request, including vehicle make/model, service type, and location.
- Communication Data: Messages, photos, and other communications shared via WhatsApp or other channels.
- Usage Data: Information about how you interact with our website and services.
3. How We Use Your Information
We use the collected information for:
- Providing and improving our services
- Communicating with you about your service requests
- Sending service updates and before/after photos via WhatsApp
- Processing payments and transactions
- Responding to your inquiries and support requests
- Sending promotional communications (with your consent)
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our service executives to fulfill your service requests
- Payment processors to complete transactions
- Legal authorities when required by law
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
7. Cookies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
